FAQ
How does Everpaths recognize my location?
We combine various technologies, with Bluetooth being the most used indoors and GPS outdoors. BLE beacons indoors act like beacons emitting signals that mobile devices recognize and use to locate themselves in space. With that information, you can do amazing things.
What kind of buildings is it recommended for?
Everpaths is an excellent solution for all types of spaces, including galleries, museums, hospitals, shopping centers, fairs and congresses, corporate buildings, hotels, resorts, and more. Contact us to learn more.
Is the implementation complex?
No, it’s not complex. The best thing about Everpaths is its power, scalability, and above all, its easy implementation, as no construction work is required and the time frame is usually short, although it will vary according to the size and complexity of the building.
What advantages does Everpaths offer?
It provides several advantages, such as a better user experience through real-time location and guidance, increased operational efficiency, improved security and asset management, as well as the ability to offer personalized services tailored to the building’s needs.
Is it safe to use Everpaths in sensitive environments?
Yes, without a doubt. Everpaths is designed to ensure the privacy and security of users and data. The implementation incorporates security measures and encryption to protect sensitive information.
Is it possible to integrate Everpaths with other systems?
Yes, it easily integrates with other systems such as Building Management Systems (BMS), security systems, asset management, or data analytics platforms. This allows us to provide a comprehensive and more efficient solution.
What do I need to start using Everpaths?
Contact our sales team, and they will guide you through the process
How are the user data collected through your technology protected?
The data emitted by the application is completely anonymous. When the user accesses the app, they are assigned a code that works to identify them and collect data on their movements.
What type of spaces is it recommended for?
Everpaths is an excellent solution for all types of spaces, including galleries, museums, hospitals, shopping centers, fairs and congresses, corporate buildings, hotels, resorts, and more. Contact us to learn more.
Is it an accurate location tool?
The accuracy of Everpaths may vary depending on the technology used, the number of beacons and nodes, and the system configuration. In some cases, centimeter-level accuracy can be achieved, while others may have an accuracy of a few meters.
Does it distinguish location between floors?
Yes, one of the advantages of working with BLE Beacons indoors is the ability to regulate the signal intensity of the beacons to estimate vertical distance, indicating which floor the user is on. In case of using other technologies, association between access points is used.
How many buildings and/or spaces can I manage?
There is no limit on spaces. From a single platform, you can manage as many spaces as you want and even assign multiple profiles, each with their respective permissions, for independent management of each one.
If I have multiple buildings, how would the app work?
With Everpaths, you’ll have the ability to centralize all your spaces in a single app or have a customized app for each space. Management can be done from a single web platform for ease. We adapt to the client’s needs.
Does it include navigation and guidance for mobility profiles?
Yes, of course. With Everpaths, you can create as many mobility profiles as you need. When the user uses the application to navigate the building, it will always ask for the profile to adjust the route to their mobility needs.
Does Everpaths work for asset control?
Yes, definitely. Everpaths is useful for real-time location of any type of people, objects, and mobile assets inside or outside the building. Cleaning carts, hardware, machinery, etc.
How does the guidance work?
When a user uses the Everpaths app, it detects their real-time location. The user must identify the destination, and the system will calculate the most optimal route according to the mobility profile, providing written, visible, or audible instructions, or a combination of these methods.
What type of multimedia content does it support?
The versatility and adaptability of Everpaths allow the use of any type of content such as audio, video, high-resolution images, augmented reality, among others.
How are the user data collected through your technology protected?
The data emitted by the application is completely anonymous. When the user accesses the app, they are assigned a code that works to identify them and collect data on their movements. Under no circumstances is information collected without the user’s prior authorization.
What is the implementation process?
Contact our sales team, and they will guide you through the process
Do you offer technical support and training for users of your software?
Yes, we offer support and training before, during, and after the implementation.
Who has developed the solution?
The Everpaths solution has been developed by the company ITSOFT, specialists in software development. We have over 20 years of experience in developing our own technological solutions and tailor-made solutions for our clients.
What application should my users or visitors download?
The app will carry the name and corporate image of your company, and under that name, it can be downloaded from the app markets.
For the user, is the app free or paid?
It is up to the building manager to decide how they want to offer the service to their customers. The app download is free; however, the content can be categorized as either free or paid.
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